{ "digital_transformation": { "frameworks": { "mckinsey_7s": ["Strategy", "Structure", "Systems", "Shared Values", "Style", "Staff", "Skills"], "kotter_8steps": ["Urgency", "Coalition", "Vision", "Communicate", "Empower", "Quick Wins", "Consolidate", "Anchor"], "togaf": ["Preliminary", "Architecture Vision", "Business Architecture", "IS Architecture", "Technology Architecture", "Opportunities", "Migration Planning", "Implementation"] }, "maturity_model": { "level1_adhoc": "Pas de stratégie digitale formelle", "level2_exploring": "Projets pilotes, pas d'intégration", "level3_defined": "Stratégie claire, gouvernance en place", "level4_managed": "Mesure ROI, processus optimisés", "level5_optimized": "Innovation continue, data-driven" }, "roi_metrics": { "financial": ["Revenue growth", "Cost reduction", "EBITDA improvement", "Payback period"], "operational": ["Process cycle time", "Error rate", "Automation rate", "Employee productivity"], "customer": ["NPS", "Customer satisfaction", "Churn rate", "Customer lifetime value"], "strategic": ["Time to market", "Innovation rate", "Market share", "Brand awareness"] } }, "pharma_marketing_b2b": { "hcp_targeting": { "segmentation": ["Specialty", "Prescribing behavior", "Hospital vs Private", "KOL status", "Digital engagement"], "channels": ["Email (primary)", "Medical reps", "Webinars", "Conference sponsoring", "eDetailing", "Medical portals"], "regulations": { "morocco": "Charte déontologique + Loi 17-04 (publicité médicaments)", "france": "Loi Bertrand (transparence), HAS guidelines", "general": "No DTC for prescription drugs, medical accuracy required" } }, "content_strategy": { "types": ["Clinical studies summaries", "Product monographs", "CME content", "Treatment algorithms", "Patient case studies"], "personalization": "By specialty, therapeutic area, engagement history, prescribing patterns", "compliance": "Medical-legal review mandatory, adverse event reporting, balanced efficacy/safety info" }, "metrics": { "email": {"open_rate_target": "25-35%", "click_rate_target": "5-12%"}, "engagement": {"webinar_attendance": "30-50% of registered", "content_completion": ">60%"}, "business": {"prescription_influence": "Track via IMS/IQVIA data", "roi": "Marketing-qualified HCPs → sales visits"} } }, "consulting_sales": { "proposal_structure": [ "Executive Summary (1 page)", "Understanding of Needs (client pain points)", "Proposed Approach & Methodology", "Team & Expertise", "Timeline & Milestones", "Investment & Payment Terms", "References & Case Studies", "Risk Management", "Next Steps" ], "pricing_models": { "time_materials": "Facturation au temps passé (TJM 500-1500€)", "fixed_price": "Prix forfaitaire par livrable", "retainer": "Abonnement mensuel pour support continu", "success_fee": "% sur résultats mesurables (rare en conseil IT)", "hybrid": "Base fixe + variable sur KPIs" }, "moroccan_market": { "key_sectors": ["Banking/Finance", "Telecom", "Public sector", "Pharma", "Energy", "Manufacturing"], "top_it_needs": ["ERP/SAP", "Cloud migration", "Cybersecurity", "Digital workplace", "Data analytics", "AI"], "competition": ["Capgemini Maroc", "Accenture", "CGI", "Atos", "Local firms"], "growth_rate": "IT services market growing 8-12% annually" } }, "project_management": { "methodologies": { "agile_scrum": {"sprint": "2-4 weeks", "ceremonies": ["Daily", "Planning", "Review", "Retro"], "artifacts": ["Backlog", "Sprint Board", "Burndown"]}, "safe": {"desc": "Scaled Agile Framework for enterprise", "levels": ["Team", "Program", "Large Solution", "Portfolio"]}, "waterfall": {"phases": ["Requirements", "Design", "Implementation", "Testing", "Deployment", "Maintenance"]}, "prince2": {"themes": ["Business Case", "Organization", "Quality", "Plans", "Risk", "Change", "Progress"]} }, "tools": { "project": ["Jira", "Azure DevOps", "Monday.com", "Asana", "Linear"], "documentation": ["Confluence", "Notion", "Outline", "Docusaurus"], "communication": ["Slack", "Teams", "Discord"], "ci_cd": ["GitHub Actions", "GitLab CI", "Jenkins", "ArgoCD"] } } }