17 lines
577 B
JSON
17 lines
577 B
JSON
{
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"agent": "V41_CSM_Daily",
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"ts": "2026-04-20T09:00:01+02:00",
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"customers_active": ["Vistex","Ethica","Huawei","Confluent"],
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"customers_count": 4,
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"ethica_last_activity": "none",
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"churn_risk_detected": "monitoring",
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"next_action_per_customer": {
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"Vistex": "resolve_addendum_dispute_Olga",
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"Ethica": "facturation_Q1_Kaouther_email_J+1",
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"Huawei": "billing_resolution_Ray_pitch_OCP",
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"Confluent": "check_in_quarterly"
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},
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"cron_schedule": "daily_9h_automated",
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"root_cause_resolved": "churn_risk_30d + risks_detected via proactive daily CSM"
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}
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